Pre-loader

What We Do

InteliMANAGE

Unlimited remote and onsite support — including proactive scheduled visits — all at one predictable cost. InteliMANAGE delivers 6am–6pm business hours coverage, after-hours emergency response, Tier 1–3 technical support, real-time monitoring, patch and antivirus management, vendor coordination, and full IT procurement. Your team stays productive while we keep everything running.

Learn More →

InteliGUARD

Layered cybersecurity protection built to defend your organization from every angle. InteliGUARD includes DNS filtering, multi-factor authentication, endpoint detection and response (EDR), phishing simulations, dark web monitoring, managed cloud backups, patching, and centralized threat monitoring — all designed to reduce risk, boost resilience, and keep your users secure.

Learn More →

InteliADVISE

Executive-level IT strategy and planning without the full-time cost. InteliADVISE includes quarterly business reviews, annual budget planning, technology roadmapping, infrastructure audits, and on-demand consulting. We align your technology with business goals, reduce operational risk, and guide smart IT decisions at every level.

Learn More →

Speaking Engagements

Book our team for educational sessions on cybersecurity, IT risk, AI, or modern infrastructure. Perfect for boards, municipal leaders, or private industry events looking for clear, engaging insights.


IT Services – Powered by InteliMANAGE

Intelica’s IT Services, powered by our comprehensive InteliMANAGE suite, are designed for organizations seeking more than just tech support — we deliver strategic IT partnerships. Whether you’re a small business or a mid-size enterprise, we ensure your IT supports your goals, not the other way around. Our skilled team offers a full spectrum of managed services, security, infrastructure, and consulting that grow with your business. From proactive monitoring to rapid response, our goal is simple: keep you operational, secure, and focused on what you do best.

With 20+ years of experience, a vendor-agnostic approach, and a reputation for putting clients first, Intelica brings clarity to complexity. When we say, “attempt to re-establish connection by unburdening memory resources,” we’ll also just say, “Let’s turn it off and back on again.” We speak your language—business, not buzzwords.

Our remote support isn’t segmented into tiers — it’s built around collaboration. Whether it’s a quick fix or a complex issue, our team of junior and senior analysts work together to deliver the fastest, most effective solution. Every request is approached with care, communication, and follow-through.

Utilizing advanced network monitoring tools integrated with our full PSA system, we proactively manage your network—identifying and addressing issues in real time before they impact your operations.

We schedule regular onsite visits to assess your IT infrastructure. This hands-on approach ensures optimal system performance and provides direct support to minimize disruptions.

Our patch management strategy keeps your systems secure and up-to-date. We ensure regulatory compliance and minimize vulnerabilities through timely updates.

Our experienced team handles vendor relationships and project management with transparency. We ensure clear communication, efficient execution, and fair billing practices for any environment changes or upgrades.

With InteliMANAGE, you gain foundational strategic support — including quarterly business reviews, technology roadmapping, and evergreen planning — all designed to keep your IT aligned with operational goals. For deeper engagement, executive consulting, and full-scale strategy development, explore InteliADVISE.

Learn More →

Our dedicated service desk provides rapid and effective user support. With comprehensive request tracking and reporting, we ensure every inquiry is addressed promptly to keep your operations running smoothly.

Intelica provides 24/7 monitoring, proactive server management, and infrastructure support to ensure uptime and business continuity. We manage:

  • Server Maintenance & Firmware Updates
  • Firewalls, Switches, and Network Devices
  • Patch Management and Security Hardening
  • Performance Monitoring and Reporting

We bring expert-level execution for projects of all sizes, guided by vCIO leadership. Our project fulfillment includes:

  • Solutions Architecture
  • Proven Project Management Methodologies
  • Timely Execution with Full Visibility
  • Risk Assessment and Strategic Planning

We start every new relationship with a complete, no-impact Network Assessment. This gives you:

  • Full Asset Inventory & Software Audit
  • Identification of Red, Yellow, Green Zones
  • Strategic Remediation Plans
  • Seamless Transition and Onboarding Support

No onboarding fees. We invest in our partnerships from day one.

Our SLA matrix ensures timely and predictable support for every level of urgency:

  • Critical (15 min response / 1 hr resolution) – Major outages or financial impact
  • High (30 min / 4 hrs) – VIPs or multi-department impact
  • Medium (1 hr / 1 business day) – Non-urgent but impactful issues
  • Low (1 hr / 5 business days) – Minor concerns or isolated needs

Cybersecurity Services - Powered by InteliGUARD

Our InteliGUARD suite offers advanced cybersecurity solutions designed to proactively protect your environment. With robust tools and expert management, we cover everything from DNS filtering and multi-factor authentication to comprehensive endpoint security and dark web monitoring. Our approach is built on industry best practices to ensure your business remains secure and compliant.

Protect your network from malicious sites and online threats with our robust DNS filtering solution. We actively monitor and block unsafe domains to reduce your exposure to cyber attacks.

Enhance your security with two-factor authentication, adding an extra layer of protection to prevent unauthorized access even if credentials are compromised.

Monitor and protect your endpoints in real time. Our EDR solution detects suspicious activity and responds swiftly to mitigate emerging threats.

Secure your critical data across multiple platforms with our cloud backup solution. We ensure that email, SharePoint, and Teams data are backed up and readily recoverable in case of an incident.

Empower your team with essential cybersecurity awareness. Our training programs and simulated phishing exercises help employees recognize and prevent potential security threats.

Keep your systems secure with timely updates and patches. Our proactive patch management ensures that operating systems and applications are continuously updated to defend against vulnerabilities.

Our industry-leading dark web monitoring scans for compromised credentials and potential threats, alerting us immediately so that swift action can be taken.


IT Strategy – Powered by InteliADVISE

Strategic IT leadership shouldn't be reserved for enterprise-sized budgets. Intelica’s InteliADVISE suite brings proactive, business-aligned technology strategy to organizations of all sizes. We act as your trusted advisor—helping you plan, prioritize, and evolve your technology roadmap with purpose.

From quarterly health checks to annual budgeting and roadmap planning, our team ensures your IT operations stay focused on business outcomes. We’ll help identify opportunities, reduce risk, and guide decision-making with a long-term view—so you're not just keeping up with tech, you're leveraging it as a competitive advantage.

We meet with you quarterly to review system performance, support trends, and IT goals. This helps us adjust your IT strategy in real-time and ensure your technology supports your evolving business needs.

Planning your IT budget is more than just forecasting hardware spend. We help you prioritize technology investments that align with your business growth, risk mitigation, and innovation strategies.

We partner with your leadership team to map out your annual technology roadmap—aligning IT projects with operational priorities and ensuring clarity around budget, timelines, and resource needs.

Our team conducts a full assessment of your infrastructure—identifying vulnerabilities, inefficiencies, and compliance gaps. You receive actionable recommendations to stabilize and optimize your IT foundation.

Think of us as your virtual CIO. Whether you're navigating a vendor decision, security concern, or big picture question—our consultants are available to guide you with expert, unbiased advice.

Get expert assistance now!